Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website and/or our services.

What data do we collect?

Have Creative collects the following data:

• Name
• Email address
• Billing name and address (if placing an order with us)

How do we collect your data?

You directly provide Have Creative with the data. We collect data and process data when you:

• Fill in the Contact Us form on havecreative.com
• Place an order for any of our services
• Voluntarily contact us via email
• Use or view our website via your browser’s cookies (see section below on cookies)

How will we use your data?

Have Creative collects your data so that we can:

• Reply to your enquiry
• Process your order and manage your account
• Email you with special offers on other services we think you might like

How do we store your data?

Have Creative securely stores your data using Google services.

Have Creative will keep your data for 5 years from the last contact with you. Once this time period has expired, we will delete your data.

Marketing

Have Creative would like to send you information about services that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date, whenever you want. You have the right at any time to stop Have Creative from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us using the Contact Us form on havecreative.com.

What are your data protection rights?

Have Creative would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Have Creative for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Have Creative correct any information you believe is inaccurate. You also have the right to request Have Creative to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Have Creative erase your personal data.

The right to restrict processing – You have the right to request that Have Creative restrict the processing of your personal data.

The right to object to processing – You have the right to object to Have Creative’s processing of your personal data.

The right to data portability – You have the right to request that Have Creative transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the Contact Us form on havecreative.com.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit havecreative.com, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Have Creative uses cookies in a range of ways to improve your experience on our website, and to view our website statistics.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Have Creative uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Statistics – Have Creative uses these cookies so we can see what traffic our site gets.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Have Creative website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Have Creative keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 Feb 2023.

How to contact us

If you have any questions about Have Creative’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us using the Contact Us form on havecreative.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Have Creative has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.